Refunds can only be issued to the same payment card used for the original purchase payment. There are no exceptions to this rule. All refunds are handled by our head office so please allow 10 working days from when your item arrives to us for the refund to appear in your bank.
We reserve the right to decline an exchange or refund for any item(s) returned in a different condition to the condition when sold to you.
If you would like to cancel your order, please notify us ASAP. We will try our utmost to cancel your order where possible before despatch. However if your order has already been despatched or has already arrived with you, you will need to follow our returns policy.